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SABC TV Licence

3 January 2019

Please note:  You’ve Earned It has obtained this information off the relevant SOE website. 

This information may be outdated.  YEI has not been able to obtain updated information from the SOE department concerned.

Anyone using or having in his/her possession a television set or any device capable of receiving a broadcast television signal is required to have a valid, paid-up, television licence.

Frequently Asked Questions:

Q: WHO QUALIFIES FOR A CONCESSIONARY DOMESTIC TELEVISION LICENCE?

A: One must apply to the SABC for such licence and submit the prescribed documentation with one’s application. Those who qualify are: a receiver of a Social Grant from the State, on the basis of being an aged or disabled person or a war veteran, as defined in the Social Assistance Act of 1992; a person of 70 years or older, as from the beginning of the first licence year after turning 70, subject to certain provisions. 

Q: WHAT DOCUMENTATION MUST BE FURNISHED WITH MY APPLICATION FOR SUCH CONCESSION?

A: The following documents are required: In the case of receiving a State old-age, disability or war veteran’s grant, confirmation thereof in the form of a letter from the Department of Social Development, indicating the date from which the grant is being received. In the case of a person of 70 years or older, a duly completed and certified affidavit (sworn/solemn statement) confirming the applicant’s living conditions. If the applicant (and his/her spouse) shares a home with another family, a concession is granted only if such family has its own, valid (paid-up) television licence. 

Q: WHAT ARE THE ANNUAL LICENCE FEES?

A: R265.00 per annum for a domestic, business, dealer, lessor or mobile television licence, and R74.00 per annum for a concessionary TV licence. 

Q: MAY ONE PAY THE LICENCE FEE IN INSTALMENTS?

A: Yes – but when first applying for a television licence, the full R265.00 annual fee is payable. Thereafter, a domestic licence may be paid in monthly instalments of R28.00 per month. However, a R74.00 concessionary licence is payable only in a lump sum – not in monthly or quarterly instalments. 

Further information available at:

http://www.sabc.co.za/wps/portal/SABC/SABCTVLICENCES

 

 

Contact details – Customer Care

The SABC have set up a dedicated Customer Service Centre to ensure your enquiries or problems are resolved quickly and efficiently.

Feel free to contact us on (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays.

Alternatively, we have several other contact methods for you to make your needs known: 

Fax: (011) 330-9560/1
Postal: Private Bag X60 
Auckland Park, 2006

 

E-mail: tvlic.info@sabc.co.za 

NB:  Please ensure that you include your correct ID number and / or TV licence account number, so that the SABC can process your query accurately.

It is important to contact the SABC directly
via their website or call their help line at (011) 330-9555
regarding any queries you might have,
and to ensure that the information is  up to date.

Please note: 

YEI is unable to respond to any queries regarding
the SABC concessions pensioners.
Please contact the SABC directly as detailed above

Email to a friend/colleague

Contact

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Comments

52 Comments

  • hendrik van der berg
    June 4, 2013 at 9:00 am

    My tv licence was taken out on the 05-09-2012, the layers are phonening me and say i must pay ihave been handed over. My id number is 6308035005082 can tou please rectify it i am not gonna pay as my licemce is still valid.

    • Marilynh
      June 4, 2013 at 10:04 am

      Dear Hendrik
      Thank you for your query. Unfortunately, YEI is not at liberty to get involved in matters such as these.
      I would suggest that you contact the lawyers directly, and make arrangements to send them the proof of your paid-up TV licence.
      Kind regards
      Marilyn, YEI Editor

  • Clive F Saunders
    April 3, 2014 at 8:54 am

    Could you please inform me as to what I am required to do to get my pensioners discount on my TV licence, as I ma now over 70 years of age.

    • Marilynh
      April 3, 2014 at 9:02 am

      Hi Clive

      Thank you for your query. Please could you contact the Customer Care Department – all the details are above – with regard to the process on how you apply for the concessionary domestic TV licence.

      Kind regards
      Marilyn, YEI Editor

  • July 6, 2014 at 8:21 am

    Good day
    Can you please help me to get my tv liscene acc.number because I have changed to a new resident and the people where i stayed before has thrown away all my post so I do not have any idea of how much I owe for the tv license nor do i have my acc number ….please help me

    Many thanks and kinds regards
    Ruwayda Leo

  • July 6, 2014 at 8:27 am

    Good Morning
    May I please request you send me my TV license account number as well as check my currant balance, the reason for asking is I have recently moved and all my post they have not handed or given to me.
    May thanks and kind regards
    Mrs. R.Leo

    • Marilynh
      July 7, 2014 at 6:43 am

      Dear Mrs Leo

      You will need to contact the SABC TV Licence Department direct. Their details are listed above.

      Kind regards
      Marilyn, YEI Editor

  • J.Mostert
    September 29, 2014 at 10:15 am

    I am 72 years old and would like to get a tv licence as I am getting my own TV as a gift. My ID is 4201190003186. If you have any form I must fill in could you please email them to me ..
    Thanking you

    • Marilynh
      September 29, 2014 at 12:52 pm

      Thanks for your query “J. Mostert”. Please could you contact the SABC TV Licence Department direct with your query. Their contact details are as above.

      Kind regards
      Marilyn, YEI Editor

  • Annatjie van Helsdingen
    November 17, 2014 at 10:57 am

    I cannot pay my TV licence online, the system does not allow me in. How to i change my password to be able to pay online?

    • Marilynh
      November 17, 2014 at 6:25 pm

      Hi Annatjie

      Thanks for your query. Please could you contact the SABC TV Licence Department direct with your query. Their contact details are as above.

      Kind regards
      Marilyn, YEI Editor

  • IQRAAM ABRAHAMS
    November 17, 2014 at 12:21 pm

    Good day,
    Please refer to attached scanned copy of deposit slip, paid at Ottery Hyper Post office on 17-11-2014. Also refer to the attached scanned SABC TV License Statement, TV license number 307159541.
    TV license 1 – no. 428109458 under the name of Mr. I Abrahams residing at 4 Hendriksz Road Ottery, 7800 Cape Town.
    TV license 2- no. 307159541 under the name of Mr. MS Abrahams also residing at 4 Hendriksz Road, Ottery, 7800 Cape Town
    TV license 3- unknown number as statement lost, under name of Ms. F Abrahams, id no 5910080225084, also residing at 4 Hendriksz Road, Ottery, 7800, Cape Town.
    Please amend your records as all these TV licenses ( all 3 of them) belongs to one (1) address. TV license 1, under Mr. I Abrahams, as of today is paid up and should not reflect negatively on you system, see attached proof of payment. TV license 2 and 3 has huge negative amount and should be rectified as soon as possible because it has a bad effect on both, Mr MS Abrahams and Ms F Abrahams credit record.
    Also see attached statement whereby the statement number of Mr. I Abrahams reflects statement 16 and Mr. MS Abrahams statement reflects 12. Indicating that the older TV License would be that of Mr. I Abrahams, making Mr. MS Abrahams account irrelevant.
    Please advise if and when this matter has been resolved on your system.

    • Marilynh
      November 17, 2014 at 6:29 pm

      Dear Mr Abrahams

      Thanks for your query. Please could you contact the SABC TV Licence Department direct with your query. Their contact details are as above.

      Kind regards
      Marilyn, YEI Editor

  • Siya
    December 17, 2014 at 8:55 am

    Hi

    I have been trying to contact the call centre and no answer, i need a proof of my TV licence to be emailed to me at siya1mayekiso@gmail.com
    ID : 9306305514087

    I need this urgent, and no one answers at the call centre.

    • Marilynh
      December 17, 2014 at 9:52 am

      Dear Siya

      Thanks for your query. Please could you contact the SABC TV Licence Department direct with your query – YEI is unable to assist you with a query of this nature. Their contact details are as above.

      Kind regards
      Marilyn, YEI Editor

  • zaheera
    December 16, 2015 at 11:32 am

    hi.
    i have never received my tv licence card in almost 3 years . the sabc says they no longer use tv licence cards . is this correct.???
    how do i get my tv licence number in order for me to pay at the shop .
    they requesting a number starting with 9 .
    i dont have that number .

  • Marilynh
    December 17, 2015 at 10:04 am

    Dear Zaheera

    Thanks for your query. Please could you contact the SABC TV Licence Department direct with your query – YEI is unable to assist you with a query of this nature. Their contact details are as above.

    Kind regards
    Marilyn, YEI Editor

  • Elizabeth
    January 12, 2016 at 1:45 pm

    Good day

    i have a complaint,since i requested my TV LICENCE CARD and statement in April 2015 and up till now i have not received anything,i have send several emails to sabc and now my problem is that i need to buy a tv bt they need the card/statement,what is the reason for keep on paying my licence if i have to struggle to get my documents?please assist

    • Marilynh
      January 14, 2016 at 9:10 am

      Dear Elizabeth

      You will need to contact the SABC TV Licence Department direct. Their details are listed above.

      Kind regards
      Marilyn, YEI Editor

  • SM
    January 13, 2016 at 9:49 pm

    My TV no longer works and I am a retired VPA from the South African National Defense Force. I cannot afford a new one. Please advise

    • Marilynh
      January 14, 2016 at 9:11 am

      Dear SM

      You will need to contact the SABC TV Licence Department direct. Their details are listed above.

      Kind regards
      Marilyn, YEI Editor

  • D.B.Green.
    March 3, 2016 at 11:11 am

    Good day, What does the sabc-tv-licence cover, I don’t watch any of he 4 channels. Has it anything to do with DSTV ?

    Regards

    Dave Green

    • Marilynh
      March 23, 2016 at 12:04 pm

      Hi Dave

      Thank you for your query. Please could you contact the Customer Care Department – all the details are above – with regard to the process on how you apply for the concessionary domestic TV licence.

      Kind regards
      Lyn
      You’ve Earned It

  • Elna
    March 15, 2016 at 8:57 pm

    Good day,

    I want to buy a tv for a disabled person saying in a home for disabled people. Do this person have to have her own tv licence if the home already has a licence?

    Regards

  • Ntsako
    July 12, 2016 at 10:59 am

    Hi there,

    I’m Ntsako ID No: 8406195765087 . I receive several SMS’s notifying me to pay a TV licence. I’m surprised because I never owned a TV set or even to buy one under my name. Can I please be clarified in this!

  • Jeniffer van Vuuren
    August 16, 2016 at 1:14 pm

    Good day.

    I have received a SMS to say that I have won R100 airtime with lucky draw this month via my TV
    Licence. Is it true or just a scam?

    Regards

    • Marilynh
      September 1, 2016 at 4:35 am

      Dear Jennifer
      Please contact the SABC TV Licence direct regarding your query. Sounds like a scam, but we can’t answer that query.
      Kind regards
      Marilyn, YEI Editor

  • G.M.Spitzer
    October 25, 2016 at 12:58 pm

    The SABC “definition” regarding the concessionary domestic television license
    only from age 70 is illegal and contrary to RSA law its a self invented age minimum from SABC.
    The quoted act has changed and has been amended to age 60 eligible for social grants.
    Therefore I will not pay more than 75 Rand p/a besides I do not watch any SABC channels at all which are just brainwash and misinformation anyway.

  • G.M.Spitzer
    October 25, 2016 at 3:02 pm

    Dear SABC

    Your website states:

    Q: WHO QUALIFIES FOR A CONCESSIONARY DOMESTIC TELEVISION LICENCE?

    A: One must apply to the SABC for such license and submit the prescribed documentation with one’s application.
    Those who qualify are: a receiver of a Social Grant from the State, on the basis of being an aged or disabled person or a war veteran, as defined in the Social Assistance Act of 1992; a person of 70 years or older, as from the beginning of the first license year after turning 70, subject to certain provisions.

    The act of 1992 is outdated still SABC quotes on it which is ILLEGAL and against the law.

    Here the update of the act.

    Social Assistance Amendment Act 5 of 2010

    Older persons grant

    A person is, subject to section 5, eligible for an older person’s grant if – (a) in the case of a woman, she has attained the age of 60 years; and (b) in the case of a man, he has –
    (i) (ii) (iii)
    after 1 April 2008, attained the age of 63 years;
    after 1 April 2009, attained the age of 61 years; or
    after 1 April 2010, attained the age of 60 years.
    (Section 10(b) substituted by section 1 of Act 6 of 2008)

    Being 60 years old you have my ID number anyway to proof that I qualify for a concessionary TV license.
    I have paid today in advance 75 Rand for my annual TV license fee in future I do not accept a SMS from SABC only a proper invoice in my postbox as this kind of notification is also not legal or acceptable. If you disagree please write me the reasons this email serves my objection to illegal fees charged to pensioners like me. SABC can not define any age for social grants what they feel like and still use an outdated act this is not right. I look forward to your reply please justify what law or act you have the right to charge 265 Rand p/a if the person is over 60 years old.

    • Marilynh
      October 25, 2016 at 5:50 pm

      Dear Mr Spitzer

      You need to send your concerns directly to the SABC TV Licence Department.

      Kind regards
      Marilyn

  • G.M.Spitzer
    October 25, 2016 at 6:58 pm

    Thanks for your reply Marilyn. I have sent my concern to SABC already.
    Fact is SABC refers on their website to an “outdated act” of 1992 which is illegal and fraud in my opinion.
    The act has also changed for war veterans from 70 down to 60 years.
    SABC can not stand above RSA law in any court the older person grant is age 60 not 70 years old.
    I await the reply from SABC and tranfered only 75 Rand this year. Kind regards Gerhard.

  • Irumeleng Madisha
    November 10, 2016 at 2:33 am

    Please send me my TV License number: 7608235978080 to my email

  • G.M.Spitzer
    November 20, 2016 at 10:08 pm

    To whom it may concern.

    REF : SABC QUALIFYING CONDITIONS –

    Old-Age or Disability Grant:

    A person qualifies on the basis of receiving a social grant from the State in terms of the Social Assistance Act, No 59 of 1992. 

    A person receiving a pension from any other source does NOT qualify.

    An applicant must (legally nothing) furnish the SABC with documentary proof of being in receipt of an old-age or disability grant from the Department of Social Development, confirming the date from which it took effect. >>>

    Basically SABC refuses to honor the latest act of 2010 where age 60 is enough to receive grants.

    I have not agreed to any conditions of SABC !

    First of all “your qualification” is based on an old outdated Social Assistance Act from 1992 during Apartheid law from age 70 years only.

    The act of 1992 is outdated still SABC quotes on it which is ILLEGAL and against the law anyway.

    SABS ignores the latest Social Assistance Amendment Act 5 of 2010.

    Please send me the any legal act which your qualifying conditions are based on age 60 that’s it !

    There is no reference to the “Concessionary” domestic television license within the act itself or to your “required conditions”.

    You can be more than happy I pay on my free will 75 R/pa for the crap and propaganda brainwash of SABC Channels.
    Otherwise I consider to scrap my old TV and I will send you a picture the TV was destroyed.
    I may keep a peace for inspection for you the inspection at your cost.
    I have a Computer and watch Youtube or better News channel on the internet if I want to see or listen to something.
    I do not speak or understand Zulu-Xhosa or Afrikaans anyway nor I need a sheeple show to dumb down people.

    SABC still wants 75 Rand a year from a pensioner who earns 1500 Rand/month from the Government and has no other income or pension.

    Who needs SABC to live and survive anyway,

    SABC would even charge R 74.00 to a blind or deaf person if one earns over 1500 Rand/month or 264 Rand p/a I do not require the service of SABC not watch anything from.

    SABC sets here “conditions on conditions” on an “legal act”, that’s illegal and lawful in my opinion you may take me to court I keep all the records.

    Btw, If you send me an invoice than first deduct my payment of 74 Rand already made on 25th October but that’s SABC self made strange enforcement policies and code of conduct I call it fraud and theft as I have not signed “your conditions” or have any legal contract with SABC in the first place !

    Kind regards

  • F MYBURGH
    November 22, 2016 at 10:13 pm

    From 2012 I have tried to settle an account with the SABC. The SABC has MERGED OUR PAID UP ACCOUNT WITH A FRAUDULENT ACCOUNT and claims that we owe R5000. We have sent numerous letters and statements as proof but they cannot settle this account because you don’t work with one consultant to solve the matter , but with several different consultants who does not know the detail of this account. The SABC offers poor account queries – we would like to pay our licence but only when it is investigated and cleared.

  • unathi
    January 9, 2017 at 12:45 pm

    Can I get assistance with regards to an SMS sent to me saying I owe a TV license funny thing I don’t have a TV nor TV licence, I sent a query to sabc via their website but till today no response but they will black lost me for a licence I know nothing about.

    • Marilynh
      January 10, 2017 at 7:56 am

      Dear Unathi
      Please contact the SABC TV licence department directly.
      Kind regards
      Marilyn, YEI Editor

  • ngoni
    May 8, 2017 at 9:47 am

    Good day, i am a foreign national residing in south africa using asylum. i would like to purchase the tv license as per requirements of the south african law. using someone’s license is a last resort because i want to have my own license in my own name. can you kindly advise how i can apply for a new tv license please. ngoni615@gmail.com

    • Marilynh
      May 14, 2017 at 6:32 am

      Dear Ngoni

      Please contact the SABC TV Licence Dept direct.

      Kind regards
      You’ve Earned It

  • Clarissa
    June 4, 2017 at 5:43 pm

    Hi, I’d like to know how old you need to be in order to apply for a TV licence if you’re of age and living on your own past the age of 18, or is it only after the latter turns 21?

    • Marilynh
      June 9, 2017 at 10:50 am

      Hi Clarissa, if you have an ID and are living on your own then you need to have a TV licence as they are valid per household. Its quite easy to get one, just go to https://www.paymytv.co.za/ and you can register and pay.
      Angela – YEI

  • Shunmugam Govender
    September 25, 2017 at 10:29 am

    Please note I am a pensioner liable to pay an account from an attorney n behalf of SABC TV License when my account has been settled with a R74.00 per annum and a statement was provided with a R0.00 balance. I would like for this to be urgently resolved please.

  • Kholeka
    January 22, 2018 at 3:43 pm

    How to cancel a TV licence if you no more have TV.

  • Busi
    February 21, 2018 at 10:44 am

    Hi

    Can I apply online for the tv licence and what is the website? pls respond to bsithole@ithala.co.za

    Regards
    Busi

  • Riaan
    March 4, 2018 at 7:25 pm

    Hi Angela. That’s nonsens! I’ve never had a tv licence and when I tried to register the site said my id nr allready exists on their database. So now that i’ve entered all my details I guess I can expect a call telling ne I owe them 10 years or more for outstanding license fees. This site has no purpose other than leading people to a corrupt site called the sabc…

  • Harrison
    March 12, 2018 at 5:00 pm

    I am 80 I’m November my wife will be 79 in december do we still require a TV Licence?

    • Marilynh
      March 22, 2018 at 9:40 am

      Dear Harrison

      Please direct your query directly to the SABC TV Licence department.

      Kind regards
      Marilyn

  • Dees Naidoo
    May 4, 2018 at 10:44 am

    Good day . Pls clarify what are the requirements for the pensioners discount and when paying to we just need to provide the id and pensioners card. The elders are really battling with these issues.

  • A P Olivier
    June 25, 2018 at 3:14 pm

    Kan julle my asb laat weer wat is my TV rek die rek no is 115723827
    Dankie
    AP Olivier

    • Marilynh
      June 27, 2018 at 2:50 pm

      Dear Mr Olivier

      Please contact the SABC TV Licence Department directly with your query.

      Kind regards
      Marilyn, YEI

  • Johann S Grobler
    September 25, 2018 at 10:19 am

    Morning, I need my TV license number, I need to purchase a new television for mine has broken and cannot be repaired.

  • JOSEPHINE
    November 25, 2018 at 5:27 pm

    Hi my name is Josephine Mokoena i have a tv licence number 448496588, my you please help me to find a tv licence card please

    • Angela Watkins
      November 27, 2018 at 10:51 am

      Dear Josephine, you will have to contact the SABC directly at (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays.
      Regards
      Angela

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