hear.com: Hearing Aids and Hearing Care for South Africans 55+

hear.com is a global hearing care company operating in South Africa, built around one goal: better hearing for people over 55. A personal hearing consultant guides you from your first phone call through to a fitted hearing aid, and works with a hand-picked audiologist near you for the test, the fitting and every follow-up visit after.

Hearing loss changes how you connect with grandchildren, follow a conversation at a family lunch, or hear a car approaching. Modern hearing aids address all of this. They sharpen speech, cut background noise and, in many models, pair with your phone over Bluetooth. hear.com fits South African adults with devices from Widex, Signia, Oticon, Unitron and hear.com’s own Horizon range, matched to your degree of hearing loss, your daily routine and your budget.

How it works

Step one is a free, unbiased phone consultation with a hearing consultant. Step two is a hearing test with a hear.com partner audiologist near you, followed by a fitting recommendation. Step three: you wear the hearing aid in real life, at home, at work, with friends, for 30 days. If it isn’t right, you get a full refund. hear.com doesn’t run its own test centres. Instead, it partners with audiologists across South Africa, so your nearest fitting is never far away.

Cost and payment options

Hearing aid pricing depends on the technology level you need and the extent of your hearing loss, so hear.com gives you a firm quote only after a qualified audiologist assesses you. Many medical aid plans include a hearing aid benefit, and hear.com’s consultants help you check what your plan covers. For anyone paying out of pocket, hear.com partners with MediWallet for 3 to 18 month payment plans, and offers interest-free short-term plans (under 6 months) to qualifying customers.

Who it’s for

Adults noticing hearing difficulty for the first time, people who’ve put off a hearing test for years, and anyone unhappy with an old or poorly fitted device all fit hear.com’s typical client. Severe childhood hearing loss and cases better suited to a cochlear implant fall outside its scope. A hearing consultant will tell you directly if hear.com is the right fit, and refer you elsewhere if it isn’t.

Frequently asked questions

How do I know if I need a hearing aid?

Struggling to follow conversations, turning the TV up past what others find comfortable, or often asking people to repeat themselves are common signs. A hear.com consultant talks you through it and refers you to a local audiologist for a proper diagnosis.

What brands does hear.com offer?

Widex, Signia, Oticon, Unitron and hear.com’s own Horizon range. These brands cover a wide span of technology levels and styles, from nearly invisible in-ear devices to models built for severe hearing loss.

Does hear.com have offices in South Africa?

No test centres of its own. hear.com works through a network of independent audiologists around the country and matches you to the one closest to you.

Is there a guarantee?

Yes. Every hearing aid comes with a 30-day, money-back guarantee, with as many follow-up fittings as you need during those 30 days to get the sound right.

Get in touch

Call +27(0)11 084 7449, WhatsApp +27 71 466 1349, or request a free consultation through hear.com’s website. A hearing consultant responds with next steps and books your nearest hearing test.