4 April 2024
Please note: You’ve Earned It has obtained this information off the relevant SOE website.
This information may be outdated. YEI has not been able to obtain updated information from the SOE department concerned.
Anyone using or having in his/her possession a television set or any device capable of receiving a broadcast television signal is required to have a valid, paid-up, television licence.
Frequently Asked Questions:
Q: WHO QUALIFIES FOR A CONCESSIONARY DOMESTIC TELEVISION LICENCE?
A: One must apply to the SABC for such licence and submit the prescribed documentation with one’s application. Those who qualify are: a receiver of a Social Grant from the State, on the basis of being an aged or disabled person or a war veteran, as defined in the Social Assistance Act of 1992; a person of 70 years or older, as from the beginning of the first licence year after turning 70, subject to certain provisions.
Q: WHAT DOCUMENTATION MUST BE FURNISHED WITH MY APPLICATION FOR SUCH CONCESSION?
A: The following documents are required: In the case of receiving a State old-age, disability or war veteran’s grant, confirmation thereof in the form of a letter from the Department of Social Development, indicating the date from which the grant is being received. In the case of a person of 70 years or older, a duly completed and certified affidavit (sworn/solemn statement) confirming the applicant’s living conditions. If the applicant (and his/her spouse) shares a home with another family, a concession is granted only if such family has its own, valid (paid-up) television licence.
Q: WHAT ARE THE ANNUAL LICENCE FEES?
A: R265.00 per annum for a domestic, business, dealer, lessor or mobile television licence, and R74.00 per annum for a concessionary TV licence.
Q: MAY ONE PAY THE LICENCE FEE IN INSTALMENTS?
A: Yes – but when first applying for a television licence, the full R265.00 annual fee is payable. Thereafter, a domestic licence may be paid in monthly instalments of R28.00 per month. However, a R74.00 concessionary licence is payable only in a lump sum – not in monthly or quarterly instalments.
Further information available at:
http://www.sabc.co.za/wps/portal/SABC/SABCTVLICENCES
Contact details – Customer Care
The SABC have set up a dedicated Customer Service Centre to ensure your enquiries or problems are resolved quickly and efficiently.
Feel free to contact us on (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays.
Alternatively, we have several other contact methods for you to make your needs known:
| Fax: | (011) 330-9560/1 |
| Postal: | Private Bag X60 |
| Auckland Park, 2006 |
E-mail: tvlic.info@sabc.co.za
NB: Please ensure that you include your correct ID number and / or TV licence account number, so that the SABC can process your query accurately.
My tv licence was taken out on the 05-09-2012, the layers are phonening me and say i must pay ihave been handed over. My id number is 6308035005082 can tou please rectify it i am not gonna pay as my licemce is still valid.
Dear Hendrik
Thank you for your query. Unfortunately, YEI is not at liberty to get involved in matters such as these.
I would suggest that you contact the lawyers directly, and make arrangements to send them the proof of your paid-up TV licence.
Kind regards
Marilyn, YEI Editor
Could you please inform me as to what I am required to do to get my pensioners discount on my TV licence, as I ma now over 70 years of age.
Hi Clive
Thank you for your query. Please could you contact the Customer Care Department – all the details are above – with regard to the process on how you apply for the concessionary domestic TV licence.
Kind regards
Marilyn, YEI Editor
Good day
Can you please help me to get my tv liscene acc.number because I have changed to a new resident and the people where i stayed before has thrown away all my post so I do not have any idea of how much I owe for the tv license nor do i have my acc number ….please help me
Many thanks and kinds regards
Ruwayda Leo
Good Morning
May I please request you send me my TV license account number as well as check my currant balance, the reason for asking is I have recently moved and all my post they have not handed or given to me.
May thanks and kind regards
Mrs. R.Leo
Dear Mrs Leo
You will need to contact the SABC TV Licence Department direct. Their details are listed above.
Kind regards
Marilyn, YEI Editor
I am 72 years old and would like to get a tv licence as I am getting my own TV as a gift. My ID is 4201190003186. If you have any form I must fill in could you please email them to me ..
Thanking you
Thanks for your query “J. Mostert”. Please could you contact the SABC TV Licence Department direct with your query. Their contact details are as above.
Kind regards
Marilyn, YEI Editor
I cannot pay my TV licence online, the system does not allow me in. How to i change my password to be able to pay online?
Hi Annatjie
Thanks for your query. Please could you contact the SABC TV Licence Department direct with your query. Their contact details are as above.
Kind regards
Marilyn, YEI Editor
Good day,
Please refer to attached scanned copy of deposit slip, paid at Ottery Hyper Post office on 17-11-2014. Also refer to the attached scanned SABC TV License Statement, TV license number 307159541.
TV license 1 – no. 428109458 under the name of Mr. I Abrahams residing at 4 Hendriksz Road Ottery, 7800 Cape Town.
TV license 2- no. 307159541 under the name of Mr. MS Abrahams also residing at 4 Hendriksz Road, Ottery, 7800 Cape Town
TV license 3- unknown number as statement lost, under name of Ms. F Abrahams, id no 5910080225084, also residing at 4 Hendriksz Road, Ottery, 7800, Cape Town.
Please amend your records as all these TV licenses ( all 3 of them) belongs to one (1) address. TV license 1, under Mr. I Abrahams, as of today is paid up and should not reflect negatively on you system, see attached proof of payment. TV license 2 and 3 has huge negative amount and should be rectified as soon as possible because it has a bad effect on both, Mr MS Abrahams and Ms F Abrahams credit record.
Also see attached statement whereby the statement number of Mr. I Abrahams reflects statement 16 and Mr. MS Abrahams statement reflects 12. Indicating that the older TV License would be that of Mr. I Abrahams, making Mr. MS Abrahams account irrelevant.
Please advise if and when this matter has been resolved on your system.
Dear Mr Abrahams
Thanks for your query. Please could you contact the SABC TV Licence Department direct with your query. Their contact details are as above.
Kind regards
Marilyn, YEI Editor
Hi
I have been trying to contact the call centre and no answer, i need a proof of my TV licence to be emailed to me at siya1mayekiso@gmail.com
ID : 9306305514087
I need this urgent, and no one answers at the call centre.
Dear Siya
Thanks for your query. Please could you contact the SABC TV Licence Department direct with your query – YEI is unable to assist you with a query of this nature. Their contact details are as above.
Kind regards
Marilyn, YEI Editor
hi.
i have never received my tv licence card in almost 3 years . the sabc says they no longer use tv licence cards . is this correct.???
how do i get my tv licence number in order for me to pay at the shop .
they requesting a number starting with 9 .
i dont have that number .
Dear Zaheera
Thanks for your query. Please could you contact the SABC TV Licence Department direct with your query – YEI is unable to assist you with a query of this nature. Their contact details are as above.
Kind regards
Marilyn, YEI Editor
Good day
i have a complaint,since i requested my TV LICENCE CARD and statement in April 2015 and up till now i have not received anything,i have send several emails to sabc and now my problem is that i need to buy a tv bt they need the card/statement,what is the reason for keep on paying my licence if i have to struggle to get my documents?please assist
Dear Elizabeth
You will need to contact the SABC TV Licence Department direct. Their details are listed above.
Kind regards
Marilyn, YEI Editor
My TV no longer works and I am a retired VPA from the South African National Defense Force. I cannot afford a new one. Please advise
Dear SM
You will need to contact the SABC TV Licence Department direct. Their details are listed above.
Kind regards
Marilyn, YEI Editor
Good day, What does the sabc-tv-licence cover, I don’t watch any of he 4 channels. Has it anything to do with DSTV ?
Regards
Dave Green
Hi Dave
Thank you for your query. Please could you contact the Customer Care Department – all the details are above – with regard to the process on how you apply for the concessionary domestic TV licence.
Kind regards
Lyn
You’ve Earned It
Good day,
I want to buy a tv for a disabled person saying in a home for disabled people. Do this person have to have her own tv licence if the home already has a licence?
Regards
Hi there,
I’m Ntsako ID No: 8406195765087 . I receive several SMS’s notifying me to pay a TV licence. I’m surprised because I never owned a TV set or even to buy one under my name. Can I please be clarified in this!
Good day.
I have received a SMS to say that I have won R100 airtime with lucky draw this month via my TV
Licence. Is it true or just a scam?
Regards
Dear Jennifer
Please contact the SABC TV Licence direct regarding your query. Sounds like a scam, but we can’t answer that query.
Kind regards
Marilyn, YEI Editor
The SABC “definition” regarding the concessionary domestic television license
only from age 70 is illegal and contrary to RSA law its a self invented age minimum from SABC.
The quoted act has changed and has been amended to age 60 eligible for social grants.
Therefore I will not pay more than 75 Rand p/a besides I do not watch any SABC channels at all which are just brainwash and misinformation anyway.
Dear SABC
Your website states:
Q: WHO QUALIFIES FOR A CONCESSIONARY DOMESTIC TELEVISION LICENCE?
A: One must apply to the SABC for such license and submit the prescribed documentation with one’s application.
Those who qualify are: a receiver of a Social Grant from the State, on the basis of being an aged or disabled person or a war veteran, as defined in the Social Assistance Act of 1992; a person of 70 years or older, as from the beginning of the first license year after turning 70, subject to certain provisions.
The act of 1992 is outdated still SABC quotes on it which is ILLEGAL and against the law.
Here the update of the act.
Social Assistance Amendment Act 5 of 2010
Older persons grant
A person is, subject to section 5, eligible for an older person’s grant if – (a) in the case of a woman, she has attained the age of 60 years; and (b) in the case of a man, he has –
(i) (ii) (iii)
after 1 April 2008, attained the age of 63 years;
after 1 April 2009, attained the age of 61 years; or
after 1 April 2010, attained the age of 60 years.
(Section 10(b) substituted by section 1 of Act 6 of 2008)
Being 60 years old you have my ID number anyway to proof that I qualify for a concessionary TV license.
I have paid today in advance 75 Rand for my annual TV license fee in future I do not accept a SMS from SABC only a proper invoice in my postbox as this kind of notification is also not legal or acceptable. If you disagree please write me the reasons this email serves my objection to illegal fees charged to pensioners like me. SABC can not define any age for social grants what they feel like and still use an outdated act this is not right. I look forward to your reply please justify what law or act you have the right to charge 265 Rand p/a if the person is over 60 years old.
Dear Mr Spitzer
You need to send your concerns directly to the SABC TV Licence Department.
Kind regards
Marilyn
Thanks for your reply Marilyn. I have sent my concern to SABC already.
Fact is SABC refers on their website to an “outdated act” of 1992 which is illegal and fraud in my opinion.
The act has also changed for war veterans from 70 down to 60 years.
SABC can not stand above RSA law in any court the older person grant is age 60 not 70 years old.
I await the reply from SABC and tranfered only 75 Rand this year. Kind regards Gerhard.
Please send me my TV License number: 7608235978080 to my email
To whom it may concern.
REF : SABC QUALIFYING CONDITIONS –
Old-Age or Disability Grant:
A person qualifies on the basis of receiving a social grant from the State in terms of the Social Assistance Act, No 59 of 1992.
A person receiving a pension from any other source does NOT qualify.
An applicant must (legally nothing) furnish the SABC with documentary proof of being in receipt of an old-age or disability grant from the Department of Social Development, confirming the date from which it took effect. >>>
Basically SABC refuses to honor the latest act of 2010 where age 60 is enough to receive grants.
I have not agreed to any conditions of SABC !
First of all “your qualification” is based on an old outdated Social Assistance Act from 1992 during Apartheid law from age 70 years only.
The act of 1992 is outdated still SABC quotes on it which is ILLEGAL and against the law anyway.
SABS ignores the latest Social Assistance Amendment Act 5 of 2010.
Please send me the any legal act which your qualifying conditions are based on age 60 that’s it !
There is no reference to the “Concessionary” domestic television license within the act itself or to your “required conditions”.
You can be more than happy I pay on my free will 75 R/pa for the crap and propaganda brainwash of SABC Channels.
Otherwise I consider to scrap my old TV and I will send you a picture the TV was destroyed.
I may keep a peace for inspection for you the inspection at your cost.
I have a Computer and watch Youtube or better News channel on the internet if I want to see or listen to something.
I do not speak or understand Zulu-Xhosa or Afrikaans anyway nor I need a sheeple show to dumb down people.
SABC still wants 75 Rand a year from a pensioner who earns 1500 Rand/month from the Government and has no other income or pension.
Who needs SABC to live and survive anyway,
SABC would even charge R 74.00 to a blind or deaf person if one earns over 1500 Rand/month or 264 Rand p/a I do not require the service of SABC not watch anything from.
SABC sets here “conditions on conditions” on an “legal act”, that’s illegal and lawful in my opinion you may take me to court I keep all the records.
Btw, If you send me an invoice than first deduct my payment of 74 Rand already made on 25th October but that’s SABC self made strange enforcement policies and code of conduct I call it fraud and theft as I have not signed “your conditions” or have any legal contract with SABC in the first place !
Kind regards
From 2012 I have tried to settle an account with the SABC. The SABC has MERGED OUR PAID UP ACCOUNT WITH A FRAUDULENT ACCOUNT and claims that we owe R5000. We have sent numerous letters and statements as proof but they cannot settle this account because you don’t work with one consultant to solve the matter , but with several different consultants who does not know the detail of this account. The SABC offers poor account queries – we would like to pay our licence but only when it is investigated and cleared.
Can I get assistance with regards to an SMS sent to me saying I owe a TV license funny thing I don’t have a TV nor TV licence, I sent a query to sabc via their website but till today no response but they will black lost me for a licence I know nothing about.
Dear Unathi
Please contact the SABC TV licence department directly.
Kind regards
Marilyn, YEI Editor
Good day, i am a foreign national residing in south africa using asylum. i would like to purchase the tv license as per requirements of the south african law. using someone’s license is a last resort because i want to have my own license in my own name. can you kindly advise how i can apply for a new tv license please. ngoni615@gmail.com
Dear Ngoni
Please contact the SABC TV Licence Dept direct.
Kind regards
You’ve Earned It
Hi, I’d like to know how old you need to be in order to apply for a TV licence if you’re of age and living on your own past the age of 18, or is it only after the latter turns 21?
Hi Clarissa, if you have an ID and are living on your own then you need to have a TV licence as they are valid per household. Its quite easy to get one, just go to https://www.paymytv.co.za/ and you can register and pay.
Angela – YEI
Please note I am a pensioner liable to pay an account from an attorney n behalf of SABC TV License when my account has been settled with a R74.00 per annum and a statement was provided with a R0.00 balance. I would like for this to be urgently resolved please.
How to cancel a TV licence if you no more have TV.
Hi
Can I apply online for the tv licence and what is the website? pls respond to bsithole@ithala.co.za
Regards
Busi
Hi Angela. That’s nonsens! I’ve never had a tv licence and when I tried to register the site said my id nr allready exists on their database. So now that i’ve entered all my details I guess I can expect a call telling ne I owe them 10 years or more for outstanding license fees. This site has no purpose other than leading people to a corrupt site called the sabc…
I am 80 I’m November my wife will be 79 in december do we still require a TV Licence?
Dear Harrison
Please direct your query directly to the SABC TV Licence department.
Kind regards
Marilyn
Good day . Pls clarify what are the requirements for the pensioners discount and when paying to we just need to provide the id and pensioners card. The elders are really battling with these issues.
Kan julle my asb laat weer wat is my TV rek die rek no is 115723827
Dankie
AP Olivier
Dear Mr Olivier
Please contact the SABC TV Licence Department directly with your query.
Kind regards
Marilyn, YEI
Morning, I need my TV license number, I need to purchase a new television for mine has broken and cannot be repaired.
Hi my name is Josephine Mokoena i have a tv licence number 448496588, my you please help me to find a tv licence card please
Dear Josephine, you will have to contact the SABC directly at (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays.
Regards
Angela
Good Day,
Can someone please explain to me why my TV License yearly fee accounts to R450 and other people’s fee is R365 and the standard tv license fee is R265????
Regards
Arno
good day
My husband paid our tv licence however used his ID as a ref and now they are saying they cannot pick up the payment. IS HE NOT THE ONLY SOUTH AFRICAN WITH THAT ID NUMBER?
That is the most ridiculous thing i have ever heard!
iam 70 yea rs old and need to complete a form for age consession,Could you please e-mail a form to complete soonest.
Gerrit Truter
082 5636121
TV LICENCE NO 116197799
ID, 4908085099083
Dear Gerrit
Thank you for your enquiry. You do need to contact the SABC TV Licence Department direct. You’ve Earned It is unable to assist with queries.
The contact details are above.
Kind regards
YEI
Good day,is it possible to use certified copy of I’d to buy a TV license?
what age do I need to be in order to get a tv license. like can I get it qt any age?
Greetings,
Can you please tell me to how I can find my TV Licence online? I moved recently and all my stuff are in a storage unit. That includes all my documentation. I need to renew my TV Licence, but don’t know what my TV Licence number is. Is there a place I can see it by supplying my 8712150012088 number?
Kind regards
Dear Lorinda, we suggest that you contact the SABC via their website (https://www.tvlic.co.za/tvlic/contact-us/) for help with this. Hope you come right. Regards, Angela (YEI team)