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How to online shop at Woolworths

Posted By Angela W / April 12, 2020 / 1 Comment

Online shopping

 

 The Woolworths Online delivery service will continue to deliver food during the crisis.  They have had unprecedented demand and have implemented a “no contact” delivery process in order to keep customers and drivers safe.  The delivery slots are filling up fast, although Woolworths has said that they are continuing to work on increasing capacity to meet the increase in demand.  Delivery costs between R50 and R90 and deliveries are only made to the major metropolitan areas.  There is also a limit of five units of product per customer. 

 

How to register with Woolworths online shopping

 

 

Register here

  • Complete form and click Register
    (you will be taken directly to your new Woolworths account) 
  • Go to Delivery address 

Delivery address

  • Complete this with your delivery details. 
  • Complete the Special Instructons section e.g. such as “ring the bell on the right” or “call when at the gate”

Special instructions

  •  Go to update Payment details 

 

Payment instructions

  •  Make sure that you have your bank card handy so that you can ensure that all the details entered are correct 
  • Click add new card 
  • Complete the details of your card
  • Click Save details  

 

Once the account is set up, you can begin shopping 

 

  •  Click on Food
    (Remember that only essential items will be available during this lock down) 

 

Food order

  •  You can search for the specific item you want via the drop down illustrated on the left in the image above.  Alternatively,  you can search for items via the search bar on the right in the image above 
  • Scroll down and click on the item you want
    (for this illustration I am searching for Spaghetti) 
  • Click on the plus sign next to the item you want 

 

Buying pasta

  • You will then be taken to a drop down menu which will allow you to select the province and suburb you would like this item to be delivered to. 

 

Delivery location

  • Once this has been done, Click Continue shopping 
  • You will then have to click the plus sign again and select the quantity you need (remember that there may be restrictions on how many of a particular item you would like delivered) 
  • Repeat the above process until you have selected all the items you would want delivered 
  • Once you have completed your shopping, return to the top of the page and make sure that the delivery details are correct.  Then go to My cart Checkout 

 

CheckoutCheckout check  

  • You may receive the following message.  This means that there is no stock and you will have to purchase at another time 

 

Items out of stock

  • Click continue shopping 
  • Check your delivery address is correct 
  • Click Pay now (if you do not advance to the payment section, it means that something on the delivery address section that has not been filled in correctly) 
  • You need to select your prefered timeslot

 

Timeslot

  • You will then be asked if you would like to substitute items (this means that if Joko tea is not available that they can substitute another brand)  Order processed
  •  Click Pay Here 
  • You can either use the card that you have set up previously or enter a new one
  • Your payment will be processed and an email or sms will be sent to you to confirm the delivery 

 

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Relevant articles:

An opportunity for SA seniors to master the art of online shopping

 

 

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Comments

One Comment

  • Liz Willson
    March 31, 2020 at 9:57 am

    This is very helpful Thank you for thinking of us seniors

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