YEI contacted MultiChoice about pensioner discounts after a query from a YEI member.
MultiChoice appear to be very open to suggestions regarding viable options when it comes to providing a reduced rate to pensioners on MultiChoice packages. We welcome suggestions from YEI members in this regard….
MultiChoice have provided the following official response regarding pensioner discounts on their packages.
MultiChoice is committed to provide all our customers with great entertainment at good value for money. Our concern for pensioners is part of this commitment.
We currently provide a reduced rate for pensioners who live in a multi-unit retirement village as the installation set up has made it possible for us to provide this rate. We have investigated and carefully considered a number of options to also provide a reduced rate to pensioners outside of the retirement villages. Unfortunately, there is no viable option to provide a reduced rate outside the retirement villages.
We would like to thank our customers who are senior citizens for their continued support. We hope you continue to enjoy the great entertainment on offer on DStv.
Email from YEI member – Dr Fred Sanders
MultiChoice has just notified subscribers that they are increasing their monthly subscriptions yet again. For a Premium package, the monthly subscription is increasing from R695 to R740.
While there are less expensive packages available, they exclude a number of channels which my wife and I watch regularly e.g. MNet, SS1, SS2, BBC entertainment, BBC knowledge, and many others.
I would like to ask YEI to approach MultiChoice and request a discount for seniors on all their packages, and especially the Premium package.
I hope that YEI, with its large number of subscribers, would carry some weight in achieving this goal.
I look forward to your reply, and also to the next newsletter which I read avidly each month.
Update on 26 March 2014
YEI phoned in to Cape Talk Radio and spoke to Kieno Kammies after hearing a pensioner on Cape Talk Radio complaining to Kieno about the lack of discounts for pensioners/seniors on MultiChoice packages. The outcome is that Kieno will take up this issue with MultiChoice. Let’s hope that something good comes out of this for pensioners…..
Update on 27 March 2014
The telephone interview between Kieno Kammies and MultiChoice took place this morning. It’s very disappointing that MultiChoice is unable, at this time, to offer DSTV discounts to pensioners. The one positive aspect that we took out of this interview is that MultiChoice says that they are actively looking for solutions. YEI would like to suggest that you have your say regarding solutions in the comment section below and YEI will ensure that these are collated and sent to MultiChoice.Discounts for Seniors, Pensioner, retirement village, Senior, Senior Citizens, Senior Discounts, Seniors, YEI, You've Earned It