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YEI Directory


City of Cape Town – Senior Citizen Rates/Electricity Rebates

22 June 2017


Senior Citizens Rates Rebate

Senior citizens who are registered owners of residential properties qualify for special rebates according to the gross monthly household income of all persons residing on that property. Please see attached the Rates rebate application form and below all the requirements and details.


Seniors’ rebates

  • Pensioners 60 years or older earning less than R4 000 gross income a month may qualify for 100% rates rebates.
  • Pensioners aged 60 years or older earning more than R4 001, but less than R15 000 a month, may qualify for a 10% – 95% rates rebate.


How to apply

Step 1: Complete the Senior Citizens and Disabled Persons Rate Rebate Application Form attached.

Please include with your application:

  • proof of income for the owner and spouse/partner and three months’ original, printed bank statements for all banking accounts;
  • copies of ID of owner and spouse/partner;
  • copies of lease agreement if you own additional property;
  • proof of pension;
  • proof of investments or dividends;
  • proof of usufruct/habitation/executor/administrator or curator;
  • proof of trust document and income of all beneficiaries;
  • a copy of the applicant’s ID and proof of income for all business owners if the property is registered in multiples owners’ names;
  • a copy of the applicant’s ID and proof of income for all other members if the property is registered as a Close Corporation (CC);
  • a copy of death certificate or Will, if applicable; and
  • any other documents that City may deem necessary.  

Step 2: Once you have completed your form, you can hand-deliver it to your nearest Walk-in Centre or submit it via post to: Department: Revenue,Civic Centre,12 Hertzog Boulevard, PO Box 655, Cape Town, 8000.



With regards to electricity, the City provides a LIFELINE TARIFF but this must be requested by the customer, it is not applied automatically and are subject to meeting conditions/criteria.

In assessing a particular customer, the average consumption over the previous 12 months, at the time of assessment, is used, along with the municipal property valuation of that customer, and the type of meter present.

Residents who are new and existing customers will be eligible for the LIFELINE TARIFF if they have a municipal property valuation of R400 000 or less; if they receive less than 450 kWh per month on average(including any free electricity); and if they have a prepayment meter.

However, if you receive a pensioner or disabled persons rebate, or are registered as Indigent in terms of the Credit Control and Debt Collection Policy, the property valuation and metering provisions fall away.


Under the LIFELINE TARIFF you will be eligible for Free Basic Electricity as follows: 

o 60 kWh if you receive less than 250kWh per month on average taken over the previous 12 month assessment period, including any free electricity; 

o 25 kWh if you receive more than 250 kWh but less than 450 kWh per month on average taken over the previous 12 month assessment period, including any free electricity. 


The LIFELINE TARIFF works as follows: 

o Block 1:  Free Basic energy – no charge to customer; Balance up to 350 kWh per calendar month (97.09 c/kWh plus VAT) = 110.68 c/kWh. 

o Block 2:  Above 350 kWh per calendar month (268.81 c/kWh plus VAT) = 306.44 c/kWh. 


Issued by:   City of Cape Town


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  • Lydia
    September 28, 2016 at 5:46 pm

    I neeed to know if my application submitted 10 weeks ago my ref 9102131138 kindly investigate and let me know as soon as possible.
    Lydia Teperson

    • Marilynh
      October 2, 2016 at 4:08 pm

      Please contact the City directly with your query.

      Kind regards
      Marilyn, YEI Editor

  • Just. Het. Olivier
    April 2, 2017 at 6:39 pm

    How do i apply for this please?

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